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Government information and advice.
Watch this space! Over the next few days we will be implementing some changes to the website.
We have been chosen as a GP Practice to extract patient data - how does this effect you as a patient. Please click here for more information.
Click on the graphic to find out more:
Please note that we now offer 'same day' appointments for the following day at 8pm the previous day.
An online Patient Survey is open to users of our GP practice, please click on the link.
Our Patient Survey results can be found here
Please note Stanford Medical Centre and Islingword Road Surgery will be closed on the following bank holidays:Monday, 27th August 2018 - Summer Bank Holiday
There will be no Doctors/Nurses or Reception staff available during this time.In case of an emergency please call 0845 145 0121 up to 6.30pm – after 6.30pm please call 111
Please note Stanford Medical Centre and Islingword Road Surgery will be closed from 1pm on Wednesday, 18th July 2018 for Staff training. There will be no Doctors/Nurses or Reception staff available during this time.The surgery will re-open at 8am, Thursday 19th July 2018.In case of an emergency please call 0845 145 0121 up to 6.30pm - after 6.30pm please call 111
Please click here to see our latest CQC Report.
Click here to see our latest newsletter
Please note, we will soon be obliged by NHS Digital, to send anonymised data regarding the number of eMED3 fit notes issued to the Department for Work & Pension (DWP).If you would like to opt out of this data collection please contact the surgery.
For up to date information regarding the new schedules of Meningitis AWCY for school year 13:http://www.nhs.uk/Conditions/vaccinations/Pages/men-acwy-vaccine.aspx
For up to date information regarding MEN B for babies:http://www.nhs.uk/Conditions/vaccinations/Pages/meningitis-B-vaccine.aspx
For up to date information regarding Shingles and who is eligible:http://www.nhs.uk/conditions/vaccinations/pages/shingles-vaccination.aspx
New course for students dealing with anxiety, at the university. Click here for more information.
We would like to inform you that a new camera controlled car park management system is being introduced at 175 Preston Road car park and will be effective from 1st December 2014
Please see the attached pdf here.
If you need to appeal your parking fine we can provide you with evidence that you were here at the surgery which you can attach to their online form which is available here or you can send this with your appeal in the post.
Please note there are bike racks near the entrance for you to use, if you can come by bike.
We are now offering pre-booked appointments between 8.00 - 2.00pm every weekend and 6.30 - 8.00pm weeknights. If these appointment times are more convenient, please let our reception team know and they can arrange for you to be seen by a doctor during these times.
If you need to cancel one of these appointments at short notice, or when we are closed, please call 07702335868 and leave a message.
This has been made possible through the EPiC project, now underway which is dedicated to improve access to primary healthcare services in Brighton and Hove. For more information regarding this project and how it may affect you, please visit http://epic-pmchallengefund.uk/
This practice will be offering our patients the facility to view parts of their GP medical record online from 1st April 2016.Patients will be able to view this information by logging onto an online account. This will be the same online account which some patients already use to book appointments and order repeat medication.If you are not yet registered to use our online services, Patient Access, please come into the practice with photo ID and an account will be created for you.The practice would like to know what patients think about online services, please send your feedback to email@example.com
What is the Electronic Prescription Service (EPS)?EPS is an NHS funded service in England. It gives you the chance to change how your GP sends your prescription to the healthcare professional you choose to get your medicines or appliances from.What does this mean for you?If you currently collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.You may not have to wait as long at the pharmacy as there will be more time for your repeatprescriptions to be prepared before you arrive.For more information about EPS visit www.cfh.nhs.uk/eps, or ask your pharmacy or talk to us.
Click here to see how to manage common childhood illnesses
If you are wanting to register with us, please click here for registration details.
The ‘Choose Well’ campaign, a national NHS initiative, aims to give people information so that they know where to go to in the first instance to get fast, expert advice when they need it, and how to help themselves if they have a common illness or ailment. The campaign also aims to help ease the pressure on A&E and 999 services at the same time by reinforcing the message that these services are for serious and life-threatening conditions such as heart-attacks, strokes, serious accidents and breathing conditions.
Self-care is the best choice to treat common illnesses and complaints such as coughs, colds, sore throats, upset stomachs and aches and pains, all of which can often be treated with a well-stocked medicine cabinet and plenty of rest.
Local pharmacies can also provide confidential expert advice and treatment for a range of common illnesses and complaints, without the need to wait for a GP appointment. To find your nearest pharmacy, look in your local phone directory, visit www.nhs.uk or text ‘pharmacy’ to 64746 on your mobile phone to receive three free texts with details of your nearest pharmacies.
Minor Injury Clinic - Lewes (Closed until Spring 2020 - Please go to A&E)
Minor injuries unit staffed by Emergency Nurse Practitioners and Specialist Care Practitioners. Provide assessment and treatment of a wide range of minor injuries in both adults and children. With X-ray facilities available on site the site is suitable for such things as:
People will also be able to find out further information on a range of symptoms on the NHS Choices website (www.nhs.uk). Here people can find up-to-date and expert advice on a range of illnesses and complaints, as well as the facility to be able to locate their nearest NHS services such as GPs, dentists, and pharmacists. NHS 111 is also available to give confidential health advice and guidance 24 hours a day by telephoning 111.
This practice does not distinguish between urgent and routine appointments. Instead there are a significant number of same-day appointments available each day as well as appointments that can be booked in advance. You can see below the booking system of a typical morning clinic with one of our GPs.
When you ask for an appointment, you will be offered one within two working days, and usually the same day, unless you wish to see a specific doctor, in which case you may need to wait until they are next available in the surgery.
As certain days are busier than others, we would ask patients not to make appointments for a Monday morning or Friday afternoon for a regular or follow-up appointment but choose a convenient time in the middle of the week.
You can book online for a ‘same day’ appointment from 8.00am on the day, some of those appointments are also made available at 8pm the previous evening. This is to enable you to make any arrangements required in order to attend for the appointment promptly.
You can telephone the surgery to book an appointment on 01273 557411 (option 2 for Doctors, option 3 for Nurses)
If you arrive late for your appointment, you may not be seen and will have to re-book your appointment.
We are offering pre-booked appointments between 8.00am - 10.45am on Saturday mornings and 6.30pm - 8.50pm on Monday evenings. If these appointment times are more convenient, please let our reception team know and they can arrange for you to be seen by a doctor during these times.
Doctors and nurses are available each day to talk to you on the telephone if you need advice on a health problem. You will be asked to leave your telephone number and they will call you back. The receptionist will ask you the subject of the call is so that any relevant medical records can be made available to the doctor.
If you cannot attend an appointment for any reason please inform us via our cancellation line (option 2,1) this will ask for your name, date of birth and date and time of the appointment. Please let us know as soon as possible in order for us to give the slot to someone else. This practice records all instances where a patient does not attend an appointment. Calling the surgery less than 15 minutes before your appointment will count as not attending but please still let us know so Doctors and Nurses can use the time wisely.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. If you are housebound or are too ill to visit the practice, you may request a home visit. To do so you must call reception on 01273 557411 (option 1) before 10:30.
Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. A doctor will always ring you or a carer to assess the situation and check that you are suitable for a home visit and the the visit will be carried out between the morning and afternoon clinics - we cannot provide a specific time.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
The practice is a training practice and regularly has medical students working at the practice to aid training, but patients never have to be seen by students if they do not wish to, just inform reception that you would like to see a doctor.
We also often have qualified doctors training to be GPs in the practice. From time to time they request to video a consultation but there is no obligation to do this and they will be happy not to if requested.
There are many services you can go to in Brighton and Hove without needing to see your GP (or practice nurse) first for a referral.
Receptionists at Stanford are an important part of our team and, a number of them have been trained to be able to signpost you to some of these services if appropriate, known locally as 'Active Signposting'.
This will help you see the right professional, first time, without the delay of seeing a GP first.
In order to do this, our Receptionists are trained to ask you about the reason for your appointment. You do not have to disclose this - however, if you do, it may mean you get seen by the right professional sooner.
If our receptionist offers you the opportunity to self-refer to one of these services, but you would prefer to continue to request an appointment with a GP or nurse, they will be able to accommodate this as normal.
For information about which services are available for self-referral within Brighton and Hove follow the link here which will take you to the Brighton and Hove CCG website.
You can now self-refer to physiotherapy - click here for further information on the physiotherapy service and advice on common musculo-skeletal conditions (such as tennis elbow or low back pain) OR if you would like to self-refer please click the following link.
Remember, if you need help with a minor health concern - you can visit your local pharmacy for help and advice.
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