Do It Online

Notice to Patients

This is a gentle reminder to be kind to our practice team. We too are stressed and uncertain about the weeks and months ahead. We do understand that everyone's anxiety and worry manifests itself in different ways but we will not tolerate any aggression, anger or abuse and it is unfortunate that we have seen an increase in this kind of behaviour from some of our patients. We are doing the best we can in incredibly challenging circumstances. We remain committed to our patients and doing the best we can.

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CORONAVIRUS UPDATE

Do NOT go to a GP surgery, pharmacy or hospital if you show any symptoms.

Anyone with a cough, fever (>37.8) or loss of either smell or taste needs to self isolate at home, alongside their household, as per the NHS Guidance.

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Use the NHS 111 online coronavirus service if:

You feel you cannot cope with your symptoms at home

Your condition gets worse or your symptoms do not resolve after 7 days

You do not need to contact 111/us to advise you're staying at home

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face GP appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please use online access to book a telephone appointment.

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The Steps You Should Take

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Please do not come into the surgery - telephone first

Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet

Self-certify for the first 7 days off work. Click here for a self-isolation note

Request prescriptions online or via SystmOne or NHS

If you are expecting a telephone call, please keep your phone near you and answer it.  The call will be from a withheld number

If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. 

DO NOT ASK FOR COVID TESTING. This is not available via a GP surgery. Call 119

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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

Book or cancel appointments

Renew or order repeat prescriptions

View parts of your GP record, including information about medication, allergies, vaccinations and previous illnesses 

View test results

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We recommend seeing the same Doctor for continuity.

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How to sign-up

To sign up please email the surgery at bhccg.stanfordmedicalcentre@nhs.net with your personal details and formal request for access. 

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Please note that due to the complicated nurses system you cannot book nurses appointment online. Please contact the nurses reception to book these.

You can still contact the practice by phone, this is just another option, which other patients have found is more convenient and saves them time. 

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How To Register For Online Access

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Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website