Patient Participation Group

 

Who we are

Members of the Patient Participation Group (PPG) are volunteers who support and influence healthcare at Stanford Medical Centre by offering the patient’s perspective’ and acting as a sound board for change and development.

PPGs are groups of active volunteer patients that work in partnership with practice staff and GPs – this unique partnership between patients and their practices is essential to achieving high quality and responsive care. Groups meet face to face at mutually agreed meetings.

PPGs can bring significant benefits to the practices who have them: reducing costs, improving services, allowing resources to be used more efficiently and, most importantly, developing mutually supportive networks outside the GP or nurse appointment. Groups help the practise by enabling GP teams to be proactive in providing services that truly reflect what patients want and need.

 

What do we do

Members of the PPG meet every three months 

There is also an annual AGM at which point the constiution is reviewed to ensure the group remains compliant with rules and regulations. 

Our purpose is:

  • To help improve the experience of patients attending the surgery.
  • To share ideas to help patients to take more responsibility for their own health and to help improve the services offered by the practice.
  • To provide a forum to ensure patients are kept informed about the wider changes within the NHS and Social Care and the impact these will have locally.
  • To act as a representative group that can be called upon to influence the local provision of health and social care.
  • To improve communication through the practice website as well as throughnoticeboards, emails, texts and social media.
  • To liaise with the PCN PPG promoting cohesion within the local general practice community. 

We are not a forum for complaint or dealing with personal medical issues. 

 

NAPP

The group is attached to the National Association for Patient Participation (NAPP) where we follow their advice, guidelines and instructions especially in regard to the regulations involving the Care Quality Commission (CQC).

 

How to get involved

Should you wish to become a member of the PPG or are keen to know more about the work the PPG do, please complete our secure online form

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.